FAQs

Where can I obtain allergy information?
The ingredients for each of our brownies are listed on the products page. If you can't find them, please visit the Contact Us page and get in touch! We can provide all the information you need!
How long will my brownies take to arrive?
Our brownies are baked fresh for every order. Generally, our posted orders will be sent out on Thursdays. You can choose 1st or 2nd Class postage, with 1st Class being guaranteed to arrive before Saturday night!
Can I have a discount code?
If you join our newsletter, or create an account.. we will occasionally  send out discount codes and special offers! 
"Why don't you make *my favourite flavour/sweet* brownies?!!?!"
If there is a particular flavour of brownie you would like to see, please visit the Contact Us page and let us know! We will consider all requests when testing & tasting new products!
Do you do wholesale?
We do! Please email us at wholesale@northernbrownies.co.uk for any questions you may have!
Do you offers refunds?
Unfortunately as our brownies are baked fresh and perishable, we are unable to accept returns or offer refunds. However, if you do have a problem please get in touch with us via the contact information at the bottom of the page and we will do all we can to sort your problem!